Billing & Payment Policy

At Toriey, we want to make your checkout experience as secure and straightforward as possible. Please review our billing and payment practices below to understand how we process your orders.

Definitions

  • "We", "Us", "Our", or "Seller": Refers to Toriey (toriey.com).
  • "You" or "Buyer": Refers to you, the customer placing the order.
  • "Goods": Refers to the Pine Needle Tea and any other products purchased from our website.

Payment Processing All payments are due in full at the time you place your order. If a payment is not successfully authorized or your chosen payment method is declined, your order will not be finalized, and no items will be shipped.

In the rare event of a technical glitch where a payment is deducted from your account but an order is not successfully generated on our end, please reach out to us immediately. We will promptly investigate the issue and issue a full refund as quickly as possible.

Accepted Payment Methods We securely accept the following forms of payment:

  • Major Credit Cards
  • Major Debit Cards
  • Paypal
  • Google Pay
  • Apple Pay

Account and Billing Information To ensure your Toriey order reaches you without delay, you agree to provide current, complete, and accurate purchase and shipping information at checkout. You also agree to promptly update your account details—including your email address, billing address, and payment card expiration dates—so we can successfully process your transactions and contact you if necessary.

Pricing, Taxes, and Fees All payments are processed in U.S. Dollars (USD). We reserve the right to correct any accidental errors or mistakes in pricing, even if we have already requested or received payment. Prices for our products are subject to change at any time without prior notice. Applicable sales tax and shipping fees will be calculated and clearly added to your order total at checkout based on your shipping destination.

Order Limitations and Cancellations We reserve the right to refuse or cancel any order placed through our website. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, or orders that use identical billing or shipping addresses. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by unauthorized dealers, resellers, or distributors.

Questions About Your Payment? If you have any questions or concerns regarding your payment, billing, or order status, we are always here to help.

  • Email: help@toriey.com